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Case Study #3: An IT Staffing Company

Project: Organizational needs assessment, employee orientation, cross-cultural consulting, change management

An IT staffing company founded and led by a CEO and management team from India had been very successful in providing high technology personnel on a temporary basis to leading technology, consulting, services and general manufacturing companies. The company's goals were to triple revenue, become a global enterprise with a culturally diversified management team, upgrade employee orientation processes, and change its business focus to e-business solutions.

Assess management and organizational factors that might affect the Executive Team's capacity to carry the company to the desired higher level. Assist with the cultural orientation of new members of the Executive Team who were not of Indian background. Enhance the cross-cultural component and overall cohesiveness of the employee orientation. Help the company assure a successful transition to its new business focus.

CMCT's Technology Practice and India Practice worked consecutively on these projects over the course of a year. Assessment was made of management and organizational issues, along with action recommendations for each identified issued. A customized cross-cultural orientation package was developed for the Executive Team. The orientation process for employees was reformulated and special cross-cultural modules developed. Finally, CMCT worked intensely with the CEO, Executive Team and employees to assure effective planning, communication and buy-in for the transformation to the new business model.

CMCT's recommendations and interventions helped the company proceed rapidly and smoothly through a whole series of significant transformations needed to support its business goals.

Key Disciplines:
Organizational Needs Assessment, Change Management, Employee Orientation, Cross-Cultural Consulting.

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For more information, contact CMCT, write to info@cmct.net, or call 510-525-9222.

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