Case Study #7: An Intermodal Container Leasing Company
Project: Comprehensive management infrastructure development
Background:
A major company in the intermodal container leasing arena needed to succeed in this extremely complex global industry, with narrow margins in a highly competitive environment. The company decided on a comprehensive initiative to upgrade its management practices, develop its organizational infrastructure to better support its business goals, and transition the company to a more mature phase of development.
Assignment:
CMCT was engaged on a long term through one of its strategic partners to help the company develop and implement a comprehensive program of consuslting and training projects in support of the overall initiative.
Intervention:
CMCT developed and implemented an extensive modular series of training, organizational development and coaching projects for the company.
Training projects: a training needs assessment, delivery of a management development program to all managers at headquarters and in the Europe regional offices, development and delivery of a performance appraisal training program, a leadership development program for vice presidents, a coaching program on effective communication, meeting management training, and training sessions for executives and senior managers on strategic planning and organizational development.
Organizational development projects: improving decision-making, defining the HR/OD function and strategy for the company, developing a performance management system, developing a distance learning capacity for the company, facilitating an executive retreat and leadership trek, and consultation on internal communications, strategic planning, and organizational communication.
Coaching projects: communication coaching for small groups, coaching and mentoring of individual managers, and ongoing advice and consultation with the company's senior executives.
Result:
Over a period of 18 months, a significant organizational transformation took place from a culture and processes appropriate to a start-up company to practices and structures capable of sustaining a large and mature company.
Key Disciplines:
Change Management, Organizational Development, Strategic Planning, Organizational Culture, Human Resource Strategy, Training Needs Assessment, Management Training, Performance Management, Executive Coaching, Leadership Development, Retreat Facilitation, Team Building, e-Training Solutions.
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For more information, contact CMCT, write to info@cmct.net, or call 510-525-9222.
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